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Hospitality Solutions

Elevate Guest Experiences With Seamless Communications
Nothing speaks to improving efficiency and guest service like next-generation communication solutions adapted to your needs. Big chain or small boutique, business traveler or tourist, consumers have abundant options on where to spend their dollars. Differentiating your property through exceptional service is one of the best ways to attract and retain them.

Guests want to be delighted and feel comfortable in a safe and welcoming environment. They expect their requests to be quickly addressed. Hotels and resorts have numerous needs too. They must keep accurate track of rooms, supplies and facilities. They must also ensure security with instant, discreet communications and provide safety throughout the property.

Turn your guests into lifelong advocates by delighting them the moment they reach your door. Seamless communications help deliver the guest service that keep them coming back.

Solutions

Guest Relations
Respond to your guests’ requests quickly, track supplies, confirm room availability and manage staff, all while maintaining a professional appearance.

Facilities And Maintenance
Voice and data solutions help you manage maintenance personnel. Tasks can be fast-tracked to the right staff member and completed quickly.

Safety And Security
Security teams depend on excellent communication under all circumstances. From a celebration that gets too rowdy, to a serious threat – such as an aggressive intruder or a suspect package – instant, clear communication is essential for the safe resolution of the incident. Accidents and injuries, affecting guests or staff, also need prompt, effective response. On-site medical assistance teams have to know exactly where to find someone who needs help. Security teams need to coordinate their responses to threats across large areas and into the more remote sections of large buildings. Duty managers must be able to give first responders clear and precise information about any incident, directing them quickly to the right location.

Housekeeping
With real-time information, your housekeeping staff will operate more efficiently, making sure rooms are ready for guests upon check-in. In turn, wait times are eliminated and managers have visibility into all operations.

Food And Beverage
With instant two-way communication, you create a team environment that improves efficiency, enhances service and encourages repeat visits. Motorola’s sleek two-way radios, elegant accessories and industry-leading applications help you coordinate staff seamlessly, communicate discreetly and collaborate more productively.

Components

Two-Way Radios

Motorola Analog Radios

Motorola Solutions’ analog two-way radios deliver the essential capabilities your team needs and the value you demand. They also provide things you might not expect, such as dedicated, licensed communication and a wider coverage area. So whether your people are on the job site or out in the field they can communicate more effectively and work more efficiently. All without breaking your budget.

Motorola Analog Portable Radios

Motorola Analog Mobile Radios

Motorola Digital Radios

Digital Makes Two-Way Radio Communications Better

Better Call Quality
Audio – digital applies error correction to eliminate noise and static and preserves voice quality over a greater range so users can hear what is being said crisp and clear. Use of the AMBE+2™ vocoder further improves speech transmission quality in noisy environment while achieving spectrum efficiency.

Coverage – digital enables users to make more calls to more places. A digital signal stays strong and clear until it reaches its maximum range. There is no deterioration in the signal, providing greater usable range in areas where two-way communication was not possible in the past.

Better Call Management
Control — A common desire amongst analog radio users is to control who receives a message and avoid broadcasting messages to a wide group of listeners. Digital makes this possible with unique IDs assigned to each radio. A user can selectively call specific individuals or groups by selecting the radio ID(s) to direct a message only to those who need the information.

Digital Radio Benefits

  • Range – Intelligible speech over a longer distance.
  • Quality – Crisp and clear, even in fringe coverage areas.
  • Capacity – Twice the capacity of analog radio in the same channel.
  • Talk-Time – Up to 40% longer battery life than analog radio.
  • Features – Increased opportunity for innovation.

Motorola Digital Portable Radios

Motorola Digital Mobile Radios

MOTOTRBO Digital Radio System

MOTOTRBO two-way radios unify your staff and fleet with instant, always-available communications, anywhere they go. When emergencies arise – from an injured student to an intruder on campus – Motorola’s two-way radios connect staff directly and instantly to public safety agencies.

MOTOTRBO integrates voice and data seamlessly, with enhanced features that are easy to use – including integrated Bluetooth, GPS location tracking, text messaging and Intelligent Audio that automatically adjusts volume to the environment. Whether a custodian is in a boiler room or a coach is in a crowded gym, you can be sure they will hear and be heard clearly.

DMR (MOTOTRBO) Radios
The MOTOTRBO two-way radio portfolio offers you a wide choice of devices, from simple voice-only models to feature-rich voice and data radios. All work together seamlessly to deliver advanced features to enhance your safety, productivity and efficiency.

Learn more about DMR (MOTOTRBO) Radios

MOTOTRBO Systems
No matter how large or small your enterprise, MOTOTRBO offers a wide range of systems specifically designed for your business – for the days ahead and the years beyond. You get the best of two-way radio with digital technology and enjoy integrated voice and data communication, increased capacity, enhanced features and exceptional voice quality, across the city and around the globe.

Learn more about MOTOTRBO Systems

MOTOTRBO Applications
Benefit from solutions designed to fit your needs and strategies to be more productive, more efficient and more effective. Find the application to meet your specific needs and take your communications to the next level.

MOTOTRBO Applications

MOTOTRBO Accessories
MOTOTRBO radios are already best in class, but to help you work at your best, you need enhancements targeted to your specific workplace. Motorola developed a line of accessories with unique features designed to optimize the performance of your radio in your work environment, unleashing the full power of the industry’s most advanced digital radio platform. From discreet Bluetooth earpieces to efficient battery solutions, Motorola’s complete portfolio of accessories optimizes the performance of your MOTOTRBO radio. They are designed to help you perform your best, wherever you work, and unleash the power of the industry’s most advanced digital radio platform.

Learn more about MOTOTRBO Accessories

Team Communications

Connect Without Boundaries
Move beyond network, device, and geographic boundaries.

How do you make communicating as easy as if your team was standing next to each other?

Whether you’re in the office, on site, or at a conference hundreds of miles away, with Motorola’s Team Communications solution your team is always just a “push” away.

Your workers can use the devices they already own – whether it’s smartphones, radios, tablets, computers or telephones – or you can equip them with ones that are right for their responsibilities and workplace. They’ll have access to real-time information and the colleagues they need to get the job done right. And you leverage the devices and infrastructure you already have in place.

One platform. One provider. All your communications equipment. Connect all teams instantly, from any network or device, and with added intelligence with Team Communications from Motorola Solutions.

  • Radios
  • Smartphones
  • Computers
  • Telephones
  • Internet of Things

Using Unified Workgroup Communications, network, device, and geographic boundaries are overcome – your team members can connect from their preferred device to other team members, anywhere, anytime with business-critical information.

Learn About Motorola Team Communications

*McKinsey Global Institute Report

WAVE Work Group Communications

Connect To Staff, On Any Device, Anywhere Wave™ Work Group Communications

Leverage the resources you already have to communicate with employees on their own devices. WAVE extends your radio’s reach to those who may not carry radios. Now the principal at a convention or the administrator away from campus can talk on their smartphones with radio users at school.

WAVE connects to virtually any device – smart phones, laptops, tablets, even intercoms and landlines – on any public or private mobile data network, including Wi-Fi. You get seamless and secure connectivity, affordable push-to-talk, and the freedom to keep service plans and devices.

WAVE OnCloud
WAVE OnCloud is a Push-to-Talk (PTT) service that connects phones, computers and radios together — all while making the most of your existing resources, systems and investments. Because it lives in the cloud, WAVE OnCloud is inherently cost-effective.

WAVE OnCloud extends your radio system’s reach to those who may not carry radios. Now the principal at a convention or the administrator away from campus can talk on their smartphones with radio users at school.

The service is easy to use and there are no servers to buy, install or maintain. Simply pay a monthly subscription fee, download the app and start communicating instantly with PTT, text and mapping. As a subscription-based service, you can start up or wind down easily and without capital expenses. Provisioning is fast and easy, making it straightforward to add or remove users as your business needs change. It’s that simple.

Learn more about WAVE OnCloud

Downloads

Application Briefs/Fact Sheets

Brochures and Spec Sheets

MOTOTRBO

MOTOTRBO Accessories

eBook

Case Studies

WAVE Work Group Communications

Presentations

Videos

White Papers

MOTOTRBO

Team Communications

WAVE Work Group Communications